Customer satisfaction monitoring and measurement system certification is a procedure for confirmation of a degree of Organization’s customer care system conformity to requirements of ISO 10004 standard.
ISO 10004 certification is performed by independent competent auditors and experts of ACS Canada, who have necessary experience and training in the scope of conducting audits for compliance with the requirements of ISO 10000 standard series and specifically on ISO 10004 , as well as competence in the field of activity of an organization being audited.
Canadacets uses accelerated learning techniques to make sure you fully understand all certificates. We put your learning into context with a diverse offering of classroom teaching, workshops, interactive and online sessions.
Marketing Management
By the end of this course, the participants would be able to prepare a marketing plan by marketing mix concepts, marketing segmentation, targeting & positioning (STP), and identifying consumer behavior. Why Marketing Management is a vital part of the organization: Kotler says” The future is not ahead of us. It has already happened. Unfortunately, it […]
More About This CourseQFD Training Course
This course aims to teach the principles and practices of Quality Function Deployment, QFD.
More About This CourseISO 10008 B2C ECT Requirements
This course aims to provide delegates with the knowledge and skills required to understand business-to-consumer electronic commerce transactions customer satisfaction.
More About This CourseISO 10004:2018 Customer Satisfaction
The aim of this course is to provide delegates with the knowledge and skills required to understand customer satisfaction monitoring and measuring requirements and documentation.
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