QFD Training Course

This course aims to teach the principles and practices of Quality Function Deployment, QFD. QFD, provides a Graphical Methodology for unearthing Customers stated and unstated needs and expectations.

Quality Function Deployment, QFD, provides a Graphical Methodology for unearthing Customers stated and unstated needs and expectations and for driving these Customer-based Requirements into Products Design, Manufacturing and Marketing Processes.

QFD Course content

House of Quality.

Identifying & Defining the Product.

Customer / Non-customer Requirements.

Prioritization/Satisfaction/Sales Points Rating.

Developing Engineering Characteristics.

Developing Targets & Specifications.

Roof of the House – Correlation Matrix.

Quantifying the Central Matrix.

Quantifying the Customers Expectations.

Quantifying the Design Measures.

Comprehensive Matrix Analyses and Absolute Importance.

Quality Function Deployment, QFD, provides a Graphical Methodology for unearthing Customers stated and unstated needs and expectations and for driving these Customer-based Requirements into Products Design, Manufacturing and Marketing Processes.