This course aims to teach the principles and practices of effective quality management system third-party audits. This course could be certified by Exemplar Global. Our approved tutors will guide delegates through the entire audit process, from initiating the audit through to conducting audit follow-up.
Who should attend?
Quality professionals interested in conducting first-party, second-party, and/or third-party audits.
Management Representatives/ Managers/ Quality Directors/ Consultant/ People who wants to extend their career in Quality Field.
Course Learning Outcomes
Upon successful completion of the course, the participant will demonstrate the ability to:
Audit the processes and management system effectively,
To make a process audit and a procedure or a clause audit,
Prepare and plan audits in a risk-based manner and effectively,
Behave as a successful auditor,
Select the audit team and evaluate their performances,
Effectively get prepared for an audit,
Effectively audit the processes assigned,
Evaluate the findings and the conformities, nonconformities and improvement points effectively,
Run opening and closing meetings and report the audits and non-conformities,
Effectively follow up the audit findings,
Explain the accreditation and certification,
Introduction of the Course
KNOWLEDGE REFRESHER( What is ISO, Volta GPU for optimization)
Auditing terms and Definitions; Purpose and differences of audit types; ISO 19011:2018 VS ISO 17021:2011; Principles of auditing
Audit Phases; Auditor Competence
Roles & Responsibilities of: TL/A/TE/guides/AIT
observers and auditee LA managing auditing team; Effective Communication; Confidentiality
Auditing scope, Auditing Quality Policy, Action to address Risk & Opportunities, Overview of resources including people, infrastructure, environment, organizational knowledge, competence, awareness needed for the establishment, implementation, maintenance and continual improvement of the quality management system. Overview of operation planning and control Requirements for products and services Design and development of products and services Control of externally provided processes, products and services Production and service provision Release of product and services Control of nonconforming outputs, Overview of internal audit, management review Processes and techniques for performance evaluation. Non-conformance and corrective action Continual improvement.
Pre audit activity, Methods of auditing, Audit program, Initial Certification Audit – Stage I (Document Review)
Audit Planning, Audit Checklist ,Initial Certification Audit – Stage II – Opening Meeting Requirements of Stage II audit Purpose & expectations from site tour, Gathering Audit Evidence: Types and Methods Sampling Technique and Approach, Evaluation of Audit Findings: Pre evaluation activities and Grading Non Conformance Observation ,Purpose of Surveillance audit Purpose of Recertification audit Planning of Surveillance and Recertification audit, Closing Meeting, Audit Report Preparation Approving and Distribution, Conduct audit follow-up, Sum up and reflections.