ACS Canada Certification Inc.
At ACS Canada Certification Inc., we are dedicated to delivering professional, impartial, and credible certification services. These Terms and Conditions apply to all contractual engagements related to management system audits and certification, including Stage 1, Stage 2, surveillance, and recertification audits.
ACS Canada operates under the principles of impartiality, confidentiality, and responsiveness in full alignment with ISO/IEC 17021-1. Oversight is maintained through our internal policies and an independent Impartiality Committee.
ACS Canada Certification provides independent, third-party auditing and certification services only. Each engagement is governed by a formal proposal and audit methodology.
All appeals, complaints, and disputes are logged, acknowledged, and investigated promptly. Investigations are conducted impartially and corrective actions are monitored for effectiveness.
Front Desk: +1 (604) 924-5506
Operations Department: +1 (604) 771-1392
Email: info@canadacerts.ca
Mail:
318-901 Third Street West,
North Vancouver,
BC,
V7P 3P9,
Canada
ACS Canada Certification ensures the protection of all personal and business information. All data is handled with strict confidentiality and will not be shared except as required by law or accreditation rules.
Certification may be suspended, reduced, or withdrawn in cases of noncompliance, misrepresentation, or breach of contract. Clients will be notified with reasons and required actions.
Fees are defined in the agreed Contract Proposal. Invoices are payable within 15 days. Cancellation may incur administrative or travel-related charges. Refer to our Travel & Expense Policy for details.
ACS Canada’s liability is limited to the total fees paid for the specific certification services rendered. We are not liable for indirect, incidental, or consequential damages.
ACS shall not be held liable for delays or failure to perform obligations due to events beyond reasonable control such as natural disasters, pandemics, or regulatory changes.
The payment of any invoice issued by ACS Canada Certification Inc. by the client (whether a natural person or a legal entity) shall constitute an irrevocable, unconditional, and binding acknowledgment that the client has conducted all necessary due diligence and investigations prior to payment, including, but not limited to, inquiries regarding the type, scope, nature, limitations, conditions, legal obligations, accreditation body requirements, and certification recognition applicable to the requested certificate, whether related to management systems, product, or training certification.
By making such payment, the client expressly and unequivocally affirms that they have fully reviewed, understood, and agreed to all terms, conditions, and provisions as stated in the relevant invoice, proposal, quotation, or contract issued by ACS Canada Certification Inc. Accordingly, the client irrevocably waives any and all rights to raise objections, claims, demands, complaints, refund requests, or appeals after payment has been made, including but not limited to objections based on lack of knowledge, misunderstanding, misinterpretation, change of intent, or any other justification.
This clause shall be legally binding, fully enforceable, and shall apply to all invoices and payments made by the client in relation to any certification services, whether for management systems, training, or product certification, provided by ACS Canada Certification Inc.
These Terms are governed by the laws of the Province of British Columbia. Any disputes shall be resolved in the courts of Vancouver, BC.