BUILDING CANADA STRONG
ACS Canada Certification delivers independent, professional, and internationally recognized certification and conformity assessment services to organizations seeking credibility, compliance, and sustainable growth.
ACS Canada Certification Inc. respects the privacy of its clients, applicants, website visitors, auditors, contractors, business partners, and other individuals who interact with our organization.
This Privacy Policy explains how ACS Canada Certification collects, uses, stores, protects, and discloses personal information in connection with its website, certification activities, audits, enquiries, communications, and related services.
ACS Canada Certification handles personal information in accordance with applicable privacy and data-protection requirements.
This Privacy Policy applies to personal information collected through:
This Policy does not apply to third-party websites or services that may be linked from the ACS Canada Certification website.
Depending on the nature of the interaction, ACS Canada Certification may collect information such as:
ACS Canada Certification seeks to collect only information reasonably necessary for legitimate business, certification, contractual, legal, or administrative purposes.
When users visit the ACS Canada Certification website, certain technical information may be collected automatically.
This may include:
This information may be used to maintain website security, improve website performance, understand visitor activity, and enhance the user experience.
ACS Canada Certification may use personal information for purposes including:
Personal information will not be used for purposes materially different from those for which it was collected unless permitted by law or appropriate consent has been obtained.
Certification activities may require ACS Canada Certification to collect information concerning an organization’s personnel, management, operations, processes, sites, records, and management system.
Such information is collected for legitimate certification purposes and is handled in accordance with applicable confidentiality and certification requirements.
ACS Canada Certification will take reasonable measures to protect information obtained during audit and certification activities from unauthorized use or disclosure.
Certain certification information may be made publicly available where necessary for certificate verification, accreditation, certification-scheme requirements, or legitimate verification purposes.
Publicly available certification information may include:
Confidential information beyond what is necessary for certification verification will not normally be published without authorization or another lawful basis.
Where consent is required, ACS Canada Certification will seek appropriate consent for the collection, use, or disclosure of personal information.
Consent may be provided expressly or may be implied where appropriate based on the nature of the interaction.
Individuals may withdraw consent where permitted by law, subject to contractual, certification, regulatory, or legal requirements.
Withdrawal of consent may affect ACS Canada Certification’s ability to provide certain services.
ACS Canada Certification does not sell personal information.
Personal information may be disclosed where reasonably necessary to:
Where third parties process information on behalf of ACS Canada Certification, appropriate measures will be taken to protect confidentiality and restrict use of information to legitimate purposes.
ACS Canada Certification may provide services to organizations located outside Canada and may use service providers whose systems operate in other jurisdictions.
As a result, personal information may be processed or stored outside the individual’s province or country.
Where information is transferred internationally, ACS Canada Certification will take reasonable measures to protect it in accordance with applicable privacy obligations and contractual requirements.
ACS Canada Certification recognizes that certification activities frequently involve confidential business and technical information.
Information obtained during certification activities will be treated confidentially except where:
Where permitted, the affected organization or individual may be informed before disclosure.
ACS Canada Certification uses reasonable administrative, organizational, technical, and physical safeguards designed to protect personal and confidential information against:
However, no electronic system, internet transmission, or storage method can be guaranteed to be completely secure.
Users should therefore exercise appropriate care when transmitting sensitive information electronically.
Personal and certification-related information will be retained only for as long as reasonably necessary to:
When information is no longer required, ACS Canada Certification may securely delete, destroy, anonymize, or archive it as appropriate.
The ACS Canada Certification website may use cookies and similar technologies to support website functionality, security, analytics, and user experience.
Cookies may be used to:
Users may adjust their browser settings to block or delete cookies.
Disabling cookies may affect some website functions.
ACS Canada Certification may use website analytics tools to understand how visitors interact with the website.
Analytics data may include general usage information such as pages visited, approximate geographic region, device type, traffic source, and browsing activity.
Such information is used to improve website performance, content, navigation, and services.
ACS Canada Certification may communicate with clients, applicants, interested parties, and business contacts by email.
Communications may include:
Recipients may request to stop receiving optional marketing communications where applicable.
Operational, contractual, certification, or legal communications may still be sent where necessary.
The ACS Canada Certification website may contain links to external websites.
ACS Canada Certification is not responsible for the privacy practices, security, or content of third-party websites.
Visitors are encouraged to review the privacy policies of external websites before providing personal information.
Training services may be provided separately through ACS Canada Academy.
Where a user accesses ACS Canada Academy or another separate service, that service may maintain its own privacy practices or policies.
Information will not be used in a way that compromises the impartiality of ACS Canada Certification activities.
Individuals who have concerns regarding privacy, confidentiality, use of personal information, or handling of information may contact ACS Canada Certification.
Privacy concerns will be reviewed objectively and appropriate action will be taken where necessary.
Where the matter relates to certification activities, the ACS Canada Complaints, Appeals & Disputes process may also apply.
Subject to applicable legal requirements, individuals may request access to personal information held about them and may request correction of information that is inaccurate or incomplete.
Requests should provide sufficient information to allow ACS Canada Certification to identify the relevant records.
ACS Canada Certification may need to verify the identity of the requester before providing access or making changes.
Access may be limited where permitted or required by law, including where information concerns another person, contains confidential commercial information, or is protected by legal privilege.
ACS Canada Certification’s website and certification services are intended primarily for organizations, professionals, and adult users.
ACS Canada Certification does not knowingly seek to collect personal information from children for marketing or certification purposes.
Where ACS Canada Certification becomes aware of a privacy or security incident involving personal information, the matter will be assessed and appropriate containment, investigation, corrective action, and notification will be undertaken where required.
ACS Canada Certification may update this Privacy Policy periodically to reflect changes in:
The current version will be published on the ACS Canada Certification website.
Questions, requests, or concerns regarding this Privacy Policy or the handling of personal information may be directed to:
318-901 Third Street West
North Vancouver, British Columbia
V7P 3P9
Canada
Email: info@canadacerts.ca
Telephone: +1 604 924-5506 ext. 377
Website: CanadaCerts.ca
Effective Date: October 2026
ACS Canada Certification delivers independent, professional, and internationally recognized certification and conformity assessment services to organizations seeking credibility, compliance, and sustainable growth.
